Shared Services Center

Shared Services Center

The Shared Services Center (SSC) is the core of our Organizational Excellence Program. Located in Madrid – Spain – the SSC provides a wide range of centralized services to support our Network and Customers worldwide.

  • Project Evaluations & Quotation, Engineering, Centralized Language Asset Management
  • Business Partner Network: Sourcing & Qualification, Contract Management, Training
  • Financial Management: Corporate Finance, Accounts Payable, Accounts Receivable, Payroll, Financial Reporting
  • Human Resources
  • Legal Counsel
  • Information Technology: Datacenter & Security Management, Helpdesk
  • R&D
  • Best Practices & Quality Management
  • Marketing

Why an SSC

The SSC brings together all main corporate and business support functions as well as centralized engineering for the benefit of the Customer, Business Partner Network and Employees.

  • Provides a single point of contact throughout the Network
  • Provides better quality, more timely services
  • Improves data integrity, consistency, and accountability
  • Standardizes core business processes
  • Facilitates process re-engineering and automation
  • Optimizes resources
  • Promotes strategic management of BQT resources